alex673
08-06-2013, 09:11 PM
Hi all.
About 8 months ago, my wife was after a second-hand 7 seater van to run the kids around in. Her old Nissan Pulsar, even though it was in excellent condition, was too small, and she was having problems driving it due to a medical condition.
To cut a long story short, we ended up buying a 2nd hand 2005 Kia Carnival (Sedona, in the US) from a used car yard.
We took it for a test drive, and it drove nicely. The wife could drive it confidently, and it didn't make any major noises. The dealer told us that it had been recently serviced, and had the statutory 3 month warranty.
Fast forward to 6 weeks ago, and the rear main seal went. It was quite unexpected. One minute there was no leak. Then there was a major one, all within a 24 hour period.
We had that fixed, and a couple of days ago, another seal went. We sent the car on a flat-bed to a major Kia dealership, and it turns out the engine is on it's last legs! The top is full of carbon, and it rattles and bumps like mad. The mechanic reckons whoever owned it first never serviced it, and the yard we bought it off did a dodgy and "fixed" the noises, and not the problem...:bang: Now my wife is probably the most careful and "quiet" driver I have ever met, so I KNOW she didn't do this damage!!!We were guaranteed by the car yard that the vehicle had a full 100 point check, and was perfectly safe and roadworthy. Obviously, they lied...
We are now up for a replacement motor, at $10,000!!! :sad0147:
And to make it worse, the company who supplied the "extended warranty" we bought claim it isn't caused by a fault, so they aren't going to cover it!:mad0090:
I wonder what the car dealer and warranty people's reaction is going to be when I contact the Motor Trades Association and the Department of Consumer Affairs...
About 8 months ago, my wife was after a second-hand 7 seater van to run the kids around in. Her old Nissan Pulsar, even though it was in excellent condition, was too small, and she was having problems driving it due to a medical condition.
To cut a long story short, we ended up buying a 2nd hand 2005 Kia Carnival (Sedona, in the US) from a used car yard.
We took it for a test drive, and it drove nicely. The wife could drive it confidently, and it didn't make any major noises. The dealer told us that it had been recently serviced, and had the statutory 3 month warranty.
Fast forward to 6 weeks ago, and the rear main seal went. It was quite unexpected. One minute there was no leak. Then there was a major one, all within a 24 hour period.
We had that fixed, and a couple of days ago, another seal went. We sent the car on a flat-bed to a major Kia dealership, and it turns out the engine is on it's last legs! The top is full of carbon, and it rattles and bumps like mad. The mechanic reckons whoever owned it first never serviced it, and the yard we bought it off did a dodgy and "fixed" the noises, and not the problem...:bang: Now my wife is probably the most careful and "quiet" driver I have ever met, so I KNOW she didn't do this damage!!!We were guaranteed by the car yard that the vehicle had a full 100 point check, and was perfectly safe and roadworthy. Obviously, they lied...
We are now up for a replacement motor, at $10,000!!! :sad0147:
And to make it worse, the company who supplied the "extended warranty" we bought claim it isn't caused by a fault, so they aren't going to cover it!:mad0090:
I wonder what the car dealer and warranty people's reaction is going to be when I contact the Motor Trades Association and the Department of Consumer Affairs...